1233 Lane Ave. S. Suite 17
Jacksonville, Florida 32205  

Office: (904) 786-6500
Fax: (904) 693-0900
                                              Tax Line:  (904) 783-0902                                              

Rick Chapman: Agent, Partner
  Lauren Chapman: RCSR, Managing Partner
Email:   insurance4jaxwest@yahoo.com

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Daily Office Hours:

Office Hours: Monday, Wednesday, Friday 9:30am-5:30pm,
Tuesday, Thursday 9:30am- 5:00pm (extended hours during tax season)

Our schedule is subject to change as needed per weather conditions 
(IE: major storms, or other serious such conditions), 
insurance carriers hours, or bank closure, etc...

2021
Holiday Schedule

We will Close early or be Closed the following days in 2021:

January 1 (Friday) New Year’s Day- Closed

May 24th-28th (Monday-Friday) Vacation- Closed
May 31st (Monday) Memorial Day- Closed 

July 5th-6th (Monday, Tuesday) Independence Day- Closed 
(in observation of July 4th Sunday) 

September 6th (Monday) Labor Day- Closed

October 11th-15th (Monday- Friday) Fall Vacation- Closed

November 11th (Thursday) Veterans Day- Closed

November 25th (Wednesday) Close at 12 pm
November 26th-27th (Thursday, Friday) Thanksgiving- Closed

December 24th (Friday) Closed (in observation of Christmas Day)

December 31st (Friday) New Year’s Eve Day Closed
January 3rd  2021 (Monday) Closed (in observation of New Year)



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Insurance Marketing Specialist West, Inc.
1233 Lane Ave. S. Suite 17, Jacksonville, Fl 32205 (904)786-6500 (Office) (904)693-0900 (Fax)
Rick Chapman
Lauren Chapman
Providing the professional services you need at affordable prices. Locally owned and operated since 2005.

Local Jacksonville Insurance Agency

"Our family working 
for your family"

Call for a #FreeQuote

(904)786-6500


Contact Us
#contactimsw #insurance4jaxwest #ourfamilyworkingforyourfamily #insurance4jax

Become a fan of 
Insurance Marketing 
Specialist West, Inc. or Community Income Tax 
of Jax Westside
on Facebook

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Contact your carrier direct:

PROGRESSIVE
(800)925-2886 Customer Service
(800)274-4499 Claims

INFINITY
(877)953-2337

NATIONAL GENERAL
(GMAC)
(800)526-0332

BRISTOL WEST
(888)888-0080

KEMPER
(800)456-0448

ASI
(866)274-8765

UNIVERSAL PROPERTY & CASUALTY
(800)425-9113

HERITAGE PROPERTY & CASUALTY
(855)620-9978

We're closed most holidays 
Our Insurance Carriers are closed "ALL" major holidays. 
The holidays we're open are as a courtesy for payments and informational purposes. 

~We reserve the right to close early on any other Federal Holiday. 
Please call (904)786-6500 for our hours on those particular days~

Follow us on Facebook for daily happens such as hours, events, and more....

* As always during any time we are closed, whether due to holiday, weekend, 
or other date your payment due date does not change. Insurance Marketing Specialist West, 
Inc. has no control over the premium due dates mandated by the insurance carriers, or 
policy(s) of Florida Insurance Laws. There is no grace period due to our office hours! 
Thank you for your understanding in this matter *